Frequently asked questions
What do I receive exactly?
For each tender you choose, a turnkey bid: the ESPD filled in with the data of your company, the additional declarations requested by the notice, the technical offer, a suggested economic offer (estimate), the calculated bid bond and the signing and upload checklist for your legal representative. Every bid passes the double check.
Who signs and submits the bid?
Your legal representative. He or she verifies the bid, signs it digitally and submits it on the platform of the contracting authority, and is responsible for it.
Which countries do you cover?
Italy, Germany, France, Austria, Spain, the United Kingdom and the tenders of the whole European Union published on TED. Brazil, Chile, Switzerland and Poland follow.
What happens if a bid is stopped?
If a requirement is missing, the deadline is less than 24 hours away or the tender code or the guarantee are inconsistent, we do not deliver the bid and you see the reason. A stopped bid does not count in your plan.
What counts as one turnkey bid?
One tender, or one lot of a tender. Requests for supplementary documents and clarifications on a bid already prepared are included and do not count.
What if I use all the bids of the month?
You can move to the 20 or 50 plan from the dashboard at any time and pay only the difference for the rest of the period. Single bids are not sold.
How does the 2% success bonus work?
It is due only when a bid prepared with us is awarded to your company: 2% of the value awarded to you, your share only if you bid in a group. It also applies to awards up to 12 months after you cancel. You receive an invoice.
Do I have to upload files?
No. To start, a VAT number or a website is enough. Before the first bid we only ask for the minimum ESPD data (company name, VAT number, registered office, certified email or email, legal representative). You can add turnover, certifications and references whenever you want: they make the bids more complete.
How do I pay?
By card, Apple Pay or Google Pay. The annual plan can also be paid by bank transfer. Invoices include your VAT number.
Can I cancel?
Yes, at any time from the dashboard: the plan stays active until the end of the period already paid.
Are appeals included?
No. Requests for supplementary documents and clarifications are included, appeals are not.
Where are my data?
Bids and company data are kept in the European Union. You find the details in the privacy policy and in the data processing agreement.
How soon do I receive the turnkey bid?
Within 48 hours of your request. For the complex technical report, within 48 hours of the end of the guided interview. If the contracting authority still has to publish documents or we ask you a question, the 48 hours start from the publication or from your answer.